Returns & Exchanges

Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, we want you to love your brew—if there is an issue, we will make it right.

Return Process

• 1.
  Contact Support

  Email our team within 14 days of receipt if you are unsatisfied with your order.

• 2.
  Provide Details

  Include your order number and a brief description of the issue or damage.

• 3.
  Review Process

  Our quality control team will review your request and authorize a replacement or credit.

• 4.
  Resolution

  For non-perishable items (merchandise), return the unused item using the provided prepaid label for a full refund.